
Ooops, meant to put a smilie after that last statement!
Sorry, was sort of kidding.
Can sympathise with Johns point of view though.
When I contacted BH about the DWR finish on a pair of trousers - or perhaps I should say WR as it was about as durable as a fairy cake - they just told me to go buy some grangers or nikwax and reproof them.
Sorry, but I dont think that the DWR sould dissapear completely after one wash.
No, I didn't use softener etc etc, yes I used pure soapflakes, yes I rinsed the machine and soap dispenser out, blah, blah.
That sort of response DOES put you off buying another product from that manufacturer to a certain extent.
Compared to ME's attitude to rectifying any problems with kit (which is second to none IMO) its bloody poor.
Rant over. Sorry, I'll get back in me cupboard now.
Si(C)