 I've bought some Quo mapping. I find it slow, it repeatedly crashes, and email support is non-existant. I've emailed them 4 times with an installation problem and have yet to get a response. Anyone had a similar problem?
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 I had the same problem Grendel. There's a forum on their web site and you'll have a better chance of a reply there - they nearly always reply within 24 hours from what I can see. They didn't solve my problem but I tried installing it on another machine and it works perfectly. I've created about 10 routes, done lots of editing on them, exported to GPS, all without any problems. I think the programming for Quo is a bit sloppy. All the errors I've seen are due to unhandled exceptions which shouldn't really happen in a well written application. But when you get it working it's very good software. Take a look on the forum. There's an entry there that tells you how to uninstall and reinstall. I thinks it would be worth trying. Failing that, if you have a different computer try that. I think maybe it's a bit picky about what version of .NET runtime you have installed.
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 It's unlike them not to answer emails as others on here will confirm. If you're having repeated crashes there's something wrong as it's very stable on my PC - although I did have installation issues at first. The main problem I've got with it at the moment is altitude data around Ogwen and the Carneddau doesn't tally with contours.
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 i did have to upgrade a number of things to the latest version to get it to work. you'll have to let microsoft update loose on your machine. it's a bit clanky compared to others but it's fine.
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 Helps to have a decent amount of RAM. For me, its main attraction is the maps are cheap. I've always found the interface quirky and non-intuitive; route planning is not helped by the lack of a clear and simple Naismith-type setup, they have some bizarre and complicated procedure which I just can't be doing with. I usually plan routes on an ancient copy of Anquet for which I have 1:50k of the whole UK, then print the maps themselves from Quo. If Anquet didn't try to milk their users for every upgrade then I'd have stayed with that product, but it was going to cost me a lot to upgrade the 1:50k mapping before I could buy any 1:25k maps, which really annoyed me. /rant 
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| Edited: 02/07/09 22:34 |
 I expect Quo is great if you are a computer techie genius but for someone like me it comes a poor third or fourth behind memory map and tracklogs for usability. It is memory hungry, slow, clunky and counter intuitive and downloading and validating tiles can be a real nightmare. Cheap but not so cheerful. I have no difficulty at all using the other two offerings in mapping software mentioned above, both are intuitive and I have never had to read a manual to use either but I do have some real issues with Quo. If you are truly computer literate, to a degree greater than average, go for it, if not, forget it.
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| Edited: 02/07/09 22:49 |
 Funny, I'm the exact opposite. I never found Memorymap at all intuitive, nor Tracklogs from a very brief play, but to me Quo is very straightforward to use. I also had excellent and speedy support via email on several occasions, although I haven't needed it lately as it's proving pretty stable too. I was even pleased that quite a lot of the feedback I gave to version 1 was incorporated as new features in version 2 
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 I've only really started to use it but found it pretty good so far, I've had no problems with installation or downloading maps. It might be that I've not quite found the right setup options yet but like Chris I'd prefer a clearer, simpler method for calculating route times and producing route cards.
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not quite on track with the thread but do you need a route card? isn't that what printing the map replaces.
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Parky: it can be very helpful to have printed info which says "the next section to the bealach should take me 1hr 20mins accounting for the distance and ascent".
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okey dokey. i've never used one. i can see the attraction though.
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 Really, I'd encourage you all to take a look at Where's The Path. You can use the OS Gazetteer to find the place you want to plan the route. Mapping is presented alongside satellite imagery. Once you've got the hang of the little icons (each of which has 'alt' tags to give help), starting and editing a route is easy. You can add comments to each waypoint if you like. You can export the route to a GPX or KML file or even direct to a Garmin GPS unit. You can import routes. You can plot the finished route as a route card, which gives 1:50k map sections, waypoints (route distance, grid ref, leg length & bearing, ascent and descent, route distance remaining, route profiles, estimated times) and your comments. Each section of the route prints on an A4 sheet. But best of all, it's free.
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