Exped Airmat 7.5

Hi a long shot but does anybody have a reciept for the above as i bought it off OM a year or so ago and have not got a reciept for Faulty return.

Exped are willing to look at it but want me to return to where i bought it from or produce a reciept.

All of a sudden its got riddled with small air holes all over the bed and valve ????

does anybody have a reciept i could have ? i will return it if possible.

A long shot i know.

This is annoying, I'm an anal hoarder of receipts and I bought an Airmat, just spent 10min checking them and I can't find that particular one (I could find the one for some tesco socks and the likes though...)

grmbl...

New phone Dids. ?

I suggest turning off the echo app. 

Include a little history in your walks. Pecsaetan - Ancient Derbyshire, Staffordshire and South Yorkshire - http://pecsaetan.weebly.com/

Are you sure Exped is asking the receipt or is the the shop selling exped stuff you brought your problem to?

Try emailing Exped first and ask for an instruction to claim their 'lifetime'. Perhaps you can walk with their answer in e-mail again to a shop. I doubt Exped self really will persist in asking a receipt. Most certainly if you mention you got this advice from Outdoorsmagic. Better even say you will twitter your experiences with exped and you have a zillion followers.

I once had a broken optimus. I didn't even went to the shop, just mailed them and a friendly answer later all it took was some postage costs for returning the broken one and I got a freely repaired one (I also got in their answer the option to buy a new one for a really small price).

Same with Wechsel tents, I had a broken pole. Went first to shop (stupid ofcourse -> no warranty and such). thenI emailed them. few weeks later free new pole part in my post box

If you feel the product didn't meet your expectations you might expect form the information a manufacturer gives on his website. Just mail them. I found out that most of times the serious brands take your complaints very serious.  

I would definately try it Diddy

I done the same when i snapped a BD pole, i only wanted replacement parts but they sent me a brand new pole, no questions asked.

 Edward  your a git ....and its K not C ......

Shame it dindt check them before as i now have to panick buy two mats (alpkit mat leaking too ) for this weekends outtings but i might get smaller mats for when the kids come along until my replacements arrive.

Just to note Alpkit have honoured their leaky mat and are replacing that FOC...

When i get time to return them both.....

Thanks for the input folks and will report back on results with Exped...

twiglegs wrote (see)

New phone Dids? I suggest turning off the echo app