The seller was me, and it was a genuine mistake, for which, Mike, I'm very sorry. I didn't know it was damaged, I've never used it, only pitched it once.
I am however annoyed at how you've chosen to deal with this. I've replied to your message, which you sent barely 20 minutes before posting this thread. Here is a copy of it for all to see, seeing as we're making this public. I suggest we now take it to private message?
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Mike
I'm so sorry about the condition. I bought this shelter off someone on this forum, I pitched it in the garden once and didn't see anything wrong with it. I knew I didn't want it so sold it on. I did not see or know there was anything wrong with it, if I did why on earth would I have sold this on? This was a genuine mistake, once again I'm sorry about this.
However, I think its particularly unfair you have already started a thread complaining about this when it was a genuine mistake and I only dropped this off at your office yesterday. This is not how things should be done.
You sent me a message at 18.03 and posted the thread at 18.22. That in my view is completely out of line. I would have appreciated a chance to reply to your message. Most people would give 24 hours to reply at least. I'm replying to your message now as its the first time I've logged on since dropping this off to you (at lunchtime yesterday). 19 minutes notice is completely unreasonable. And now as a result you are airing our dirty laundry for all to see.
If you drop this off to me I will give you a full refund, alternatively I will pay for this to be fixed. Please let me know how you would like to proceed
Regards