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Craghoppers Launches First Own Brand Store

Outdoors specialist Craghoppers is set to launch its very first own brand store specialising in adventure travel clothing later this month


Posted: 4 March 2004
by Jon

Craghoppers is about to open its first ever own brand store in Cambridge.

The Manchester-based specialist travel and outdoor clothing company is working with retailer Open Air to open a travel clothing shop, which will be located directly opposite Open Air's own premises on Green Street, with the opening scheduled for Saturday 20 March.

Both Craghoppers and Open Air profess themselves to be 'excited' by the new venture. Guy and Colin the owners of Open Air say 'Our new, dedicated, shop provides us with the opportunity to stock all the great Craghoppers products that we simply didn't have enough space for in the past.'

Meanwhile Crags MD,Jim McNamara, Craghoppers MD copmments: 'We are really excited about opening our first ever Craghoppers store and the opportunity to work with a quality retailer such as Open Air.'

Over the last few years, Craghoppers has shifted its focus away from general outdoors clothing towards adventure travel wear including the innovative NOsquito, insect-repellant clothing range. However the company recently a selection of eVENT waterproof jackets aimed squarely at more general outdoors use.

For more information, see the Craghoppers web site.


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I just hope they offer better customer service than the mail order side, I had a zip break after two weeks casual use, very poor for a £200 jacket, I'm still waiting to return this after 4 weeks, no response. I would avoid until they actually answer the phones!

Posted: 12/02/2010 at 13:19

I believe that they are moving warehouses at the moment.

But I have had poor customer service from them in the past also, and to be honest their kit isn't up to much, far more popular than it deserves to be.


Posted: 12/02/2010 at 13:54

Some of their kit is OK. I've never had any difficulty ordering from their website except that they take about 10 days to deliver. I've never had to return anything bought via internet or in local shops. Odd pricing policy though. Their stuff is hardly ever offered at rrp in the shops (where it is, Blacks and Millets for instance, it usually languishes on the shelf until the next sale) but is offered only at full rrp on their website. I don't think they sell much that way because when they have their sales they appear to have mountains of stock of all sizes and colours. That's the only time I buy online from them. I think they should have a realistic pricing policy from the start. The quality of the stuff they sell is generally acceptable but for the price I usually pay, it's more than that.

Posted: 12/02/2010 at 14:57

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