Thanks for posting those, Pete. I remember reading your parts 1 and 2 before, and I've been back to have another look at them as well. They covered a stretch of coast I'm pretty familiar with, so it was interesting to see how the coast path shapes up in South Wales which I hardly know at all. At the very least it looks like I should make an effort to see more of Pembrokeshire, even if I'm unlikely to ever walk the entire Wales Coast Path.
Who is this "we"? "You" are free to shop where you choose.
I don't use Go Outdoors much, because they happen not to have much that I want, but the service when I have used them has always been fine. I happened to be in there this morning and observed the duty manager giving excellent service over a return that strictly speaking the customer was on dodgy ground with.